Student Support
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Chromebook - Invalid Profile - There is a problem with the URL for this exam
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LockDown Browser: The Student Experience
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How do I install LockDown Browser?
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How to update LockDown Browser
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How to determine the version number for LockDown Browser.
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How can I change my webcam?
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Enable Chromebook Screen Recording
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Network connection quality is too low
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Entry Point Not Found
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Cannot proceed to the exam due to low network quality
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The App You're Trying to Install isn't a Microsoft-Verified App
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LockDown Browser should not be used to log in to your Learning System
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Permissions Dialog Appears
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Google Remote Desktop
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Blank screen during exam
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Idenity management security programs interfere with the browser
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Screencastify error
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Err_Cert_Date_Invalid (-201)
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0x-AWS-xxx Unable to connect to Respondus Server (AWS)
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"Feature Transfer Error" during install of LockDown Browser
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"Error sending exam start notification, unable to continue with exam."
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Clicking on the “Launch LockDown Browser” Button Has No Result
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VPN (Virtual Private Network) and LockDown Browser
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"Connecting to media server, please wait..."
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Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes.
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"There is a problem with the settings for this exam"
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"Unable to retrieve settings from the Respondus server"
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Blank screen during a LockDown Browser Session
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“Unable to store institution ID to the registry, installation will not work correctly”
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Update Check Failed: Error Code a4