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  2. LockDown Browser + Respondus Monitor
  3. Student Support

Student Support

  • Chromebook - Invalid Profile - There is a problem with the URL for this exam
    August 31, 2022 20:46
  • LockDown Browser: The Student Experience
    February 08, 2023 15:00
  • How do I install LockDown Browser?
    February 27, 2023 20:13
  • How to update LockDown Browser
    February 14, 2022 21:19
  • How to determine the version number for LockDown Browser.
    November 04, 2021 18:21
  • How can I change my webcam?
    November 04, 2021 18:22
  • The App You're Trying to Install isn't a Microsoft-Verified App
    January 18, 2023 22:58
  • LockDown Browser should not be used to log in to your Learning System
    January 30, 2023 17:32
  • Permissions Dialog Appears
    November 04, 2021 18:25
  • Google Remote Desktop
    November 04, 2021 18:27
  • Blank screen during exam
    January 11, 2022 20:43
  • Idenity management security programs interfere with the browser
    November 04, 2021 18:25
  • Screencastify error
    January 04, 2022 22:03
  • Err_Cert_Date_Invalid (-201)
    November 04, 2021 18:27
  • 0x-AWS-xxx Unable to connect to Respondus Server (AWS)
    November 04, 2021 18:26
  • "Feature Transfer Error" during install of LockDown Browser
    November 04, 2021 18:26
  • "Error sending exam start notification, unable to continue with exam."
    February 09, 2023 20:32
  • Clicking on the “Launch LockDown Browser” Button Has No Result
    January 30, 2023 17:52
  • VPN (Virtual Private Network) and LockDown Browser
    November 04, 2021 18:25
  • "Connecting to media server, please wait..."
    November 04, 2021 18:24
  • Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes.
    November 04, 2021 18:23
  • "There is a problem with the settings for this exam"
    November 04, 2021 18:23
  • "Unable to retrieve settings from the Respondus server"
    November 04, 2021 18:23
  • Blank screen during a LockDown Browser Session
    November 04, 2021 18:22
  • “Unable to store institution ID to the registry, installation will not work correctly”
    November 04, 2021 18:22
  • Update Check Failed: Error Code a4
    February 08, 2023 17:07
  • “You must close the following program before starting the browser.” Why does this occur?
    November 04, 2021 18:22
  • I receive a warning: The browser cant be used in virtual machine software such as Virtual PC, VMWare and Parallels.
    June 01, 2022 16:04
  • Font size is too small during LockDown Browser exam
    November 04, 2021 18:22
  • "Update server is not supplying information, or the connection to update server is blocked."
    November 04, 2021 18:21
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