Spinning Wheel During Webcam Check
Posted by Respondus Support
If you encounter any of the above "spinning wheel" errors (and blanked out frame where your webcam image should be), it's because another program, background process, or privacy setting on your computer is preventing LockDown Browser from activating your camera.
For Windows users, if you are already using version 2.0.6.03 and are experiencing the "spinning wheel", you should then check whether you've enabled the correct privacy settings for your camera and microphone. These types of settings exist both in the Windows operating system, and possibly also in any camera utilities or anti-virus software that may be installed on your computer.
For Windows users, you may need to adjust the camera privacy settings within Windows, a camera utility, or your anti-virus software.
To check the camera privacy settings in Windows 10, go to the camera privacy settings, shown here:
Repeat the above process for your "Microphone Privacy Settings."