Respondus Monitor service notice
Posted by Respondus Support on 19 November 2020 07:47 PM

Between 7:35pm and 9:00pm PDT (3:35am - 5:00am GMT) on Nov 19th 2020, the Respondus Monitor service experienced significant slowdowns related to AWS issues in the N Virginia data center. Once AWS resolved the issue, our system returned to normal operation. We have investigated why failover to a different data center didn’t occur as expected during this unique AWS outage, and are implementing a change to prevent this from occurring in the future.