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Apr
16
LockDown Browser for Chromebook Service Notice
Posted by Respondus Support on 16 April 2021 01:54 PM

Re-Opened – An updated Chromebook Extension package submitted to Google is failing for new installs.  We are re-submitting the package to Google and are waiting for their review.
April 18 8:35pm PST

Resolved
– LockDown Browser for...
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Apr
15
Respondus Monitor (iPad) with Canvas Classic Service Notice - Resolved
Posted by Respondus Support on 15 April 2021 01:53 PM

Resolved - A fix is now available in the Apple Store with LockDown Browser for iPad version 9.1.
April 19, 2021

Investigating - A recent change in Canvas is currently preventing students using LockDown Browser for iPad from starting...
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Mar
31
Respondus Monitor Service Notice - Resolved
Posted by Respondus Support on 31 March 2021 09:55 AM
Resolved –  Between the approximate times of 3am to 7:45am PST (10:00 and 14:45 UTC), one of the Respondus Monitor media servers was failing to accept new streams.  Students who retried their attempt were able to start their sessions.  This issue is resolved.
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Mar
18
LockDown Browser for Mac, Version 2.0.7.02
Posted by Respondus Support on 18 March 2021 09:23 PM

LockDown Browser for Mac, version 2.0.7.02, has been released.  This release contains additional language localizations and security improvements.

Existing installs of LockDown Browser will NOT be auto-updated at this time. To obtain the latest version (2.0.7.02) use the "Check for...
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Mar
16
Respondus Monitor Service Notice - Resolved
Posted by Respondus Support on 16 March 2021 07:54 AM

Investigating – There are reports of students being unable to connect to the Respondus Monitor media servers.  Students should retry their attempt, as the problem isn’t affecting all users.  We will update this message as we gather more details.
March...
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