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Jan
10
LockDown Browser for Windows, version 2.0.4.08
Posted by Respondus Support on 10 January 2020 04:19 PM

An update to the LockDown Browser client for Windows has been released: version 2.0.4.08.  This release includes an update to address the Canvas browser checker warning.

Existing installs of LockDown Browser will NOT be auto-updated at this time. To obtain the latest version (2.0.4.08)...
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Jan
1
LockDown Browser Licensing Error
Posted by Respondus Support on 01 January 2020 09:14 AM
On the morning of January 1, some institutions encountered an error message upon startup of LockDown Browser. This issue is resolved.
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Dec
18
LockDown Browser for Windows and Mac - Auto Update Notice
Posted by Scott Stanley on 18 December 2019 10:09 AM

On January 6-7, 2020, an update to the “Student Version” of LockDown Browser for Windows (version 2.0.4.07) and LockDown Browser for Mac (version 2.0.5.03) will be delivered to users with the Auto Update feature.  The update will occur at the start up of LockDown Browser.

The Lab...
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Dec
18
Respondus Monitor Service Notice
Posted by Respondus Support on 18 December 2019 08:52 AM
On Wednesday, Dec 18, between 8:10 am and 8:23 am US Pacific Time (4:10 – 4:23pm UTC), instructors in certain regions were unable to access the dashboard for LockDown Browser and Respondus Monitor. This is where exam settings and proctoring results are viewed.  Students already taking exams...
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Dec
9
Respondus Monitor Slowdown
Posted by Respondus Support on 09 December 2019 08:41 AM
On Monday, between 7:15 and 8:20am PDT, Respondus Monitor experienced a slowdown due to a database issue. This was causing intermittent connectivity issues for instructors accessing the LockDown Browser dashboard. It was also causing slowdowns or errors for students trying to start a Respondus...
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