Knowledgebase : Respondus 4.0 > Opening & Managing Files
Shared network folders and cloud drives are NOT compatible with Respondus 4.0. This includes Cloud Services such as Dropbox.com, Microsoft OneDrive and Apple iCloud Drive mapped to the local "C:" drive: The Respondus Projects folder should be located ...
When the warning "Respondus Projects folder: (C:Respondus Projects) Folder is missing..." or  "Respondus Projects folder: (C:Respondus Projects) Folder has been renamed or deleted." appears, it is a good indication of a permissions issue or an incorrect i...
If you encounter the above error when attempting to print or save an exam, PLEASE FIRST TRY PERFORMING A REINSTALL OF RESPONDUS 4.0. It's possible that the original install is corrupted, with missing printer components. If the reinstall does not solve th...
We recommend opening the file in Respondus 4 then going to File->Save As... and add a new folder before saving the Respondus 4 file in the new folder. Once saved in the folder, you can delete the original Respondus 4 file. There is another option using ...
Respondus LE and Respondus 4 use the same file format, so files created in Respondus LE can be opened in Respondus 4. Files created in Respondus 4 can be opened in Respondus LE with exceptions. Only the standard question types can be edited Respondus LE. ...
Network folders and cloud drives are not supported for locating the default Respondus Projects folder. The folder should reside in the local C: drive, preferably in the user's Documents folder, or a local D: data drive.
The location for the Respondus Projects folder is specified at the time the software is installed, usually the user's Documents folder on the local drive, "C:Users{user_name}Documents". If the location of this folder is changed after the installation of...
All Respondus .rsp files are stored in "project" folders inside the main Respondus Projects folder. When moving one file at a time, use the “Archive Wizard” located on the Start menu in Respondus 4. The Archive Wizard will pull together all files (image...
If Respondus 4 is crashing when you attempt even simple things (eg., opening a file, adding a question) it’s possible that the installation has become corrupted. Program files can be corrupted when other programs are installed, when a computer has a bad c...
The location of the Respondus Projects folder (which stores your data files and other program settings) is selected during the installation of Respondus 4. The default location is the user's "My Documents" folder on the local drive ("C:Users{username}Docu...
When the warning "Unable to create new document" or "{file_name} was not found" appears, it is a good indication of a permissions issue or security setting with the Respondus Projects folder, which contains all user files including Respondus question file...