Knowledgebase : Respondus 4.0 > Opening & Managing Files
Shared network folders and cloud drives are NOT compatible with Respondus 4.0. This includes Cloud Services such as Dropbox.com, Microsoft OneDrive and Apple iCloud Drive mapped to the local "C:" drive: The Respondus Projects folder should be located ...
When the warning "Respondus Projects folder: (C:Respondus Projects) Folder is missing..." or  "Respondus Projects folder: (C:Respondus Projects) Folder has been renamed or deleted." appears, it is a good indication of a permissions issue or an incorrect i...
If you encounter the above error when attempting to print or save an exam, PLEASE FIRST TRY PERFORMING A REINSTALL OF RESPONDUS 4.0. It's possible that the original install is corrupted, with missing printer components. If the reinstall does not solve th...
We recommend opening the file in Respondus 4 then going to File->Save As... and add a new folder before saving the Respondus 4 file in the new folder. Once saved in the folder, you can delete the original Respondus 4 file. There is another option using ...
Respondus LE and Respondus 4 use the same file format, so files are fully compatible with each other. However, unique question types available in some learning management systems will be quarantined, which cannot be edited or printed in Respondus LE.
We currently don't recommend using a network folder as the default Respondus Projects folder. While this works with some network setups, Respondus 4 isn't currently designed for this and some users have reported problems.
The location for the Respondus Projects folder is specified at the time the software is installed, usually the root "C:" folder but could also be in the user's "My Documents" folder. If the location of this folder is changed after the installation of Resp...
If Respondus 4 is crashing when you attempt even simple things (eg., opening a file, adding a question) it's possible that the installation has become corrupted. Program files can be corrupted when other programs are installed, when a computer has a bad c...
If moving one file at a time, use the “Archive Wizard” located on the Start menu in Respondus 4. The Archive Wizard will pull together all files (images, equations, etc) associated with the exam into one compressed archive file (with the .rsa extension). ...
The location of the Respondus Projects folder (which stores your data files and other program settings) is selected during the installation of Respondus 4. The default location is the user's "My Documents" folder. If the location of this folder is changed...
When the warning "Unable to create new document" or "{file_name} was not found" appears, it is a good indication of a permissions issue or security setting with the Respondus Projects folder, which contains all user files including Respondus question file...