Knowledgebase : Respondus 4.0 > Getting Started
When the warning "Respondus Projects folder: (C:Respondus Projects) Folder is missing..." or  "Respondus Projects folder: (C:Respondus Projects) Folder has been renamed or deleted." appears, it is a good indication of a permissions issue or an incorrect i...
Operating System Windows 10, 8.1 (May continue to run in older operating systems that have reached “end-of-life” but user may encounter unexpected results.) Memory 32 MB RAM minimum Hard Disk Space 10 MB of free local drive disk space for program fil...
NEW INSTALLATIONS OF RESPONDUS It isn’t currently possible to use desktop management software such as Altiris, Microsoft SMS or MS-SCCM to “push out” a full installation of Respondus. Various tools such as the spell checker and equation editor require th...
The authorized support contact at your institution can provide the instructions for obtaining the campus-wide version of Respondus 4. If you don’t know the person or department responsible for this, send an email to licensing@respondus.com and we’ll provi...
A complete explanation of this issue is found at http://www.respondus.com/register/2ndcopy.shtml [http://www.respondus.com/register/2ndcopy.shtml].
Yes. A complete explanation of this issue is found at http://www.respondus.com/register/2ndcopy.shtml [http://www.respondus.com/register/2ndcopy.shtml].
You can purchase a permanent activation password by going to the Respondus web site, "Respondus 4.0 Single User" at https://web.respondus.com/support/respondus-single-user/ Select one of the  Single User Purchase Options to purchase a permanent activati...
Context-sensitive help is available by pressing the F1 key from anywhere in Respondus 4. Or select "Help" from the menu bar. A Quick Start Guide and the full Respondus 4 User Guide for each supported LMS along with video tutorials that demonstrate vario...
The Respondus 4.0 Import Questions supports the import of the question types common to the majority of the supported learning management systems along with IMS QTI and a "Platform Neutral" used by publishers. This includes multiple choice, true-false, mul...
You can purchase a permanent activation password by going to the Single User Purchase options at https://web.respondus.com/support/respondus-single-user/ [https://web.respondus.com/support/respondus-single-user/]
The email that contains the activation password is generated within a few seconds of when you submit the registration form. There are several reasons why the email might not arrive, such as a error in your email address, problems with your email server, d...
Respondus 4.0 Campus-wide runs in virtual machines with full versions of Windows 10 to 8.1. (Not Windows Emulators such as WINE and Codeweavers Crossover, or "VirtualApps" such as VMWare ThinApp). Respondus 4.0 Campus-wide has been checked in various Wi...
There is no way to extend the 30-day evaluation period, short of entering a permanent activation password. If further time is required to evaluate the software, we suggest you install Respondus 4 to a different computer and obtain another 30-day activatio...
If you downloaded and installed the single-user version of Respondus 4 from our website, and the single-user password we sent doesn't work, it generally means that the password is intended for an installation of Respondus 4 on a different computer or anot...
To obtain the password for Respondus 4.0 Single-user, you can request a 30-day activation password at https://web.respondus.com/support/register-30-day-free-trial/ [https://web.respondus.com/support/register-30-day-free-trial/] or purchase a permanent act...
The authorized Respondus Campus-wide Local Support Contact at your institution can provide you the instructions for obtaining the campus-wide version of Respondus 4. If you are unsure of person at your institution responsible for this, we suggest contacti...
If you are running Windows 8 or 10, make sure you are installing with full administrator rights enabled. For Windows 8 or 10, the "full administrator rights" should be the Windows user who will be registering and using Respondus 4 after installation. Ne...
If you previously purchased a single-user license of Respondus and would like to obtain a second activation password, it may be possible if you meet the necessary requirements. For more details, see: https://web.respondus.com/support/request-a-second-co...
For help with this problem, see https://web.respondus.com/support/request-a-second-copy/ [https://web.respondus.com/support/request-a-second-copy/]
Respondus 4 provides tight integration with Blackboard Learn, D2L Brightspace, Instructure Canvas and Moodle 3.x. Respondus 4 also supports the IMS QTI 1.2 specifications and recommendations, which makes it an ideal authoring system for QTI-compliant e-le...