Knowledgebase : Respondus LockDown Browser > Chromebook Specific
Cookies and Cache saved in your Chrome browser can sometimes cause interference when using LockDown Browser for Chromebook.  We recommend you do the following: 1) Step 1: Clear out all cookies and cache on your Chromebook.   a) Enter the following in th...
If you are using a Chromebook to take a quiz in your Canvas environment, and get taken to a page that says "Respondus LockDown Browser Required," this means one of the following is true: 1) That you might not yet have installed the LockDown Browser Chrom...
A Chromebook extension for LockDown Browser is available for exams delivered in Canvas, Blackboard Learn, D2L Brightspace, Schoology and Moodle.  This solution is for student-owned and also managed devices. THE SERVER PROFILE SETTING The LockDown Browser...
A Chromebook extension for LockDown Browser is available for exams delivered in Canvas, Blackboard Learn, D2L Brightspace, Schoology and Moodle.  This solution is for student-owned and also managed devices. The LockDown Browser Chromebook extension also s...
The "Error 0" message indicates a problematic connection to our server at: smc-service-cloud.respondus2.com. LockDown Browser is attempting to get information about the exam, but is unable to because the Chromebook is not permitting you to connect to tha...
The above error is typically caused by the student using the wrong URL to log in to your Learning Management System.  LockDown Browser for Chromebook requires that you use the exact same URL that is specified in your institution's Respondus server profile...
If you encounter the above message when trying to download the LockDown Browser for Chromebook extension, this means either your institution is not currently allowing the use of Chromebooks for LockDown Browser-required exams, or the URL you've entered in...
If your have the LockDown Browser for Chromebook extension installed but encounter the above message, this means that your institution is not currently allowing the use of Chromebooks for LockDown Browser-required exams. Please contact your institution's...
HOW TO SETUP KEYBOARD LANGUAGE SWITCHING ON CHROMEOS 1) At the bottom right, select the time 2) Select Settings  > Advanced 3) In the "Languages and inputs" section, select INPUTS. 4) Select the "Add input methods" button 5) Select the desired langua...
If you're trying to take a LockDown Browser-required exam on a Chromebook, and you cannot move past the Blackboard password page, this typically means one of two things is true: * You haven't yet installed the LockDown Browser for Chromebook extension. *...
If you are trying to take an exam in your Moodle environment, and you encounter an error that reads "Google Chrome OS can't open this page," this means one or more of the following is likely true: * The LockDown Browser Moodle extension that is installed...
If you encounter the above error when using a Chromebook to take a LockDown Browser-required exam, please do the following: STEP 1: Ensure the extension is both installed and enabled: a) Enter the following in the URL address bar in Chrome: Chrome://ex...
If you are trying to use LockDown Browser for Chromebook with your D2L Brightspace exam, you'll first need to allow pop-ups for your D2L environment in the Chrome Browser. If you do not do this, you won't be able to move past the "start quiz" page. To ...