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Knowledge Base : Customer Care
If you receive the above message when attempting to submit a support ticket to Respondus, it is likely caused by you trying to attach a photo/file that exceeds our limit of 8 megabytes. The combined size of all attachments needs to be less than this total...
Respondus, Inc. has created a statement to explain our commitment to your privacy. We seek to protect your private information so that you have an enjoyable experience on our web site. We will not sell, rent, trade, or disclose your personally identifiabl...
* Guides and Demonstration Movies are available at http://www.respondus.com/training/ [http://www.respondus.com/training/] * In Respondus 4.0, context-sensitive help is available by pressing the F1 key or by selecting "Help" from the menu bar.  
The authorized support contact at your institution can provide the instructions for obtaining the campus-wide version of Respondus 4. If you don’t know the person or department responsible for this, send an email to licensing@respondus.com and we’ll provi...
A complete explanation of this issue is found at http://www.respondus.com/register/2ndcopy.shtml [http://www.respondus.com/register/2ndcopy.shtml].
The Federal Tax ID Number for Respondus, Inc. is 91-2050620.
Yes. A complete explanation of this issue is found at http://www.respondus.com/register/2ndcopy.shtml [http://www.respondus.com/register/2ndcopy.shtml].
To contact Respondus, please visit http://respondus.com/about/inquiry.shtml [http://respondus.com/about/inquiry.shtml] If you have a technical question about any of our products and you cannot find an answer in the embedded Help (if applicable), Guides ...