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Knowledge Base : Respondus Monitor
If your webcam works fine during the pre-exam webcam check, but at exam start you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. The most problematic of these are McAfee and Avast. IF YOU ...
The average time for an exam video to be processed and available to an instructor is 8 hours. The time can be greater during periods of high volume, and may take up to 24 hours. During periods of low volume, the time to process the video is roughly equal ...
When there are a large number of "Missing" flags for a few students, it indicates the automatic video analysis could not detect the students face initially identified at the start of the recording. The students may not be missing, but the light or environ...
As long as the courses are at the same institution, it is only necessary for students to install LockDown Browser once.
Photo on File enables an institution to link existing photos of students (such as from an ID card system) with Respondus Monitor. This enables an instructor to compare the institution's photo ID with the student who actually took the exam. If you have an ...
Respondus Monitor currently integrates with Blackboard Learn 9.x, Moodle 2.x and 3.x, D2L Brightspace LE 10.x, Schoology and Instructure Canvas. Additional integrations are forthcoming.
A "Quick Start Guide for Instructors" and a "Quick Start Guide for Students" are available at http://www.respondus.com/products/monitor/guides.shtml [http://www.respondus.com/products/monitor/guides.shtml]
SYSTEM REQUIREMENTS (STUDENTS) * Windows: 10, 8, 7, * * Mac: OS X 10.10 or higher * * iOS: 7.0+ (iPad only). Must have a compatible LMS integration. The LockDown Browser iPad app is not compatible with Sakai LMS servers. All Sakai users will need ...
The videos can only be viewed within the online course itself. Only the instructor will have rights to view the videos, or someone with higher login credentials (e.g., LMS administrator)
The "default" webcam will be used initially. But if Respondus Monitor detects more than one webcam, the student can switch to a different webcam during the Startup Sequence by selecting the appropriate link.
The webcam check sequence occurs before the test begins, so it doesn't use any of the time allotted for the test.
Videos of exam sessions are stored for a minimum of one year from the last day of the licensing period. Additionally, we can provide a one-time use URL that administrators can use to download a specific video if it is required for legal or other purposes....
The "Comment" section for the student will indicate that a video interruption has occurred. (The video will also likely show the student unplugging their USB cable.)
Blackboard Learn: You must be running Blackboard Learn 9.X and version 3.1.7 (or higher) of the LockDown Browser Building Block. Moodle: You must be running Moodle 2.x or higher and the latest version of the Moodle Block for LockDown Browser. D2L Brig...
There isn't a specific kb/s requirement for using a webcam with Respondus Monitor because the recording quality automatically adjusts when a slower connection is detected. Generally speaking, if the user has a decent broadband connection that doesn't re...
The webcam features used by Respondus Monitor are built into LockDown Browser, so no other Respondus software needs to be installed. We bundle Adobe's Flash Installer with LockDown Browser (Windows) because Flash is needed for Respondus Monitor. The ver...
If the Internet (or wi-fi) connection is lost for an extended period of time, the student won't be able to continue with the exam, just as if they were only using LockDown Browser. They would need to restart the browser and attempt the exam again. Howe...
A new Help Center button appears on the toolbar in LockDown Browser, once a student has selected a course in the LMS. Help Center includes a "Webcam Check," a comprehensive "System Check" and "Knowledge Base" area. Learn more about Help Center here [htt...
If you have an external USB webcam that you desire to use, rather than the built in webcam on your computer, you can change the camera during the webcam check via the "change my webcam" link. You can also use this feature if your computer has front/rear f...
Instructors will often create a demo student account for accessing a course as a student. Such an account can be used with Respondus Monitor without impacting the institution's license seat count, or student purchase of an additional seat. Within the s...
By default, Respondus Monitor will use a computer's microphone to record ambient sound during the exam. Anything a student speaks during the exam will be recorded with the video. However, only one application can access the microphone at a time. If an i...
When a webcam is showing your image upside down, it is typically due to webcam utility software being installed on your computer. Examples are Cyberlink YouCam, HP Webcam Splitter, ThinkVantage Virtual Camera, FA Virtual Cam, SplitCam Video Filter, and Ar...
Respondus Monitor will record ambient sound. The Startup Sequence includes a step where the student can ensure that the audio is recording properly. An advanced setting for instructors allows them to indicate whether the microphone is required by anoth...
VDP Source has been known to cause performance issues during exams requiring Respondus Monitor (the webcam feature of LockDown Browser.) As a result, it is necessary to first remove the software in order to proceed with a Monitor-required exam. You can us...
When there are warnings of not being able to detect the webcam or there are problems configuring the Adobe Flash Player settings, we recommend students follow these additional steps: 1. Reboot your computer. Once restarted, close down all applications t...