Knowledgebase : Respondus 4.0
(16)Getting Started
How do I purchase a permanent activation password for Respondus 4?
Does Respondus 4.0 support question types unique to the specific LMS?
Respondus 4.0 System Requirements
(14)Editing & Settings
Metadata in Respondus 4.0
Can you delete multiple questions at one time?
Does Respondus 4.0 support non-English international characters?
(9)Opening & Managing Files
Error Creating Printer Component
Moving Respondus 4 Files into Folders
Can files created with Respondus LE be opened with the full version of Respondus 4 (and vice versa)?
(22)Publishing & Retrieval
Respondus 4 and external SSO - This action cannot be completed because the other program is busy.
Respondus 4 and external single sign-on authentication portals
Retrieving questions from Sakai
(8)Importing & Converting Files
Export Respondus 4.0 files as GIFT files
How can I import HTML so that Respondus 4 recognizes and interprets it as HTML (rather than text)?
Can I import a rich-text file that includes embedded images?
  
When attempting to publish via Respondus 4.0 (Blackboard personality selected) the "My Courses" tab says there are too many courses to display
For many Blackboard web services such as course retrieval, Respondus needs to do browser emulation. A missing "My Courses" block in the Blackboard home page, a very large number of courses listed in the My Courses block, or course names have been flagged ...
Managed distribution of Respondus Campus-wide
NEW INSTALLATIONS OF RESPONDUS It isn’t currently possible to use desktop management software such as Altiris or Microsoft SMS to “push out” a full installation of Respondus. Various tools such as the spell checker and equation editor require that the se...
Error Creating Printer Component
If you encounter the above error when attempting to print or save an exam, PLEASE FIRST TRY PERFORMING A REINSTALL OF RESPONDUS 4.0. It's possible that the original install is corrupted, with missing printer components. If the reinstall does not solve th...
Respondus 4.0 and Statistical Analysis
Respondus 4.0 does not download raw data to generate reports but instead uses "browser emulation" to capture the reports generated by Blackboard. It's the same process as an instructor going into the Blackboard course Grade Center to create the various re...
Check for Update indicates there is no update
Stating with Respondus 4.0.5.05, all updates or hotfixes will be listed in the Help->Check for Update, even if the minor update is not needed for a specific learning management system. Minor, interim updates and hotfixes are always available from the Su...
Does Respondus 4.0 support question types unique to the specific LMS?
The Respondus 4.0 Import Questions supports the import of the question types common to the majority of the supported learning management systems along with IMS QTI including multiple choice, true-false, multiple response, fill-in-the-blank, matching and e...