Knowledgebase : Respondus 4.0
(20)Getting Started
My school has a site license for Respondus 4. How do I obtain a copy of the software?
I need to reinstall Respondus 4 but the activation password I received when I purchased it no longer works. What do I do?
I purchased a single-user copy of your software. Can I legally install it on both my work and home computer?
(11)Editing & Settings
Metadata in Respondus 4.0
How do I delete a large number of questions from a Respondus 4 file?
Are non-English dictionaries available for the Spell Check task?
(11)Opening & Managing Files
Error Creating Printer Component
Shared Network Folders and Cloud Drives with Respondus 4.0
Moving Respondus 4 Files into Folders
(24)Publishing & Retrieval
Is there a limit to the number of questions Respondus can publish?
Publishing to Instructure Canvas "New Quizzes"
Manual import of Respondus files into Blackboard Learn
(9)Importing & Converting Files
Shared Network Folders and Cloud Drives with Respondus 4.0
Export Respondus 4.0 files as GIFT files
How can I import HTML so that Respondus 4 recognizes and interprets it as HTML (rather than text)?
  
Managed distribution of Respondus Campus-wide
NEW INSTALLATIONS OF RESPONDUS It isn’t currently possible to use desktop management software such as Altiris, Microsoft SMS or MS-SCCM to “push out” a full installation of Respondus. Various tools such as the spell checker and equation editor require th...
Publishing to Instructure Canvas "New Quizzes"
Canvas New Quizzes requires new APIs and web services to integrate with Respondus 4.0 and other external applications. Once Instructure fully develops the necessary APIs and web services, Respondus Product Management plans to support Canvas New Quizzes wi...
Error Creating Printer Component
If you encounter the above error when attempting to print or save an exam, PLEASE FIRST TRY PERFORMING A REINSTALL OF RESPONDUS 4.0. It's possible that the original install is corrupted, with missing printer components. If the reinstall does not solve th...
Respondus 4.0 and Statistical Analysis (Blackboard Learn only)
Respondus 4.0 does not download raw data to generate reports but instead uses “browser emulation” to capture the reports generated by Blackboard. It’s the same process as an instructor going into the Blackboard course Grade Center to create the various re...
Check for Update indicates there is no update
Any updates will be listed in Respondus->Help->"Check for Update", even if the update is not needed for a specific learning management system. Updates are always available from Respondus web site at https://web.respondus.com/support/respondus-updates/ [...
Does Respondus 4.0 support question types unique to the specific LMS?
The Respondus 4.0 Import Questions supports the import of the question types common to the majority of the supported learning management systems along with IMS QTI and a "Platform Neutral" used by publishers. This includes multiple choice, true-false, mul...