Institution name not showing up in search field in LockDown Browser for Chromebook
Posted by Respondus Support
If your institution's name is not showing up when searching for it in LockDown Browser for Chromebook, you should check to see if your Respondus server profile is hidden.

1) Log in to the Respondus Admin Area at: https://www.respondus.com/campus-portal/login.php

2) Navigate to "LockDown Browser" > Control Panel

3) Locate the relevant server profile and click on the link titled "Modify Settings."

4) "Hide this server from LDB (student and lab editions)" should be set to "No". If it is set to "yes", this is why your institution name is not being found.