Knowledgebase: Respondus Monitor
More attempts in the LockDown Browser Dashboard than for the exam.
Posted by Respondus Support

When a student begins the Respondus Monitor pre-exam webcam check, it is recorded as an attempt in the LockDown Browser Dashboard. It is important to keep in mind that these "attempts" indicate the student entering the pre-exam webcam check and are not the same as exam attempts as defined by the LMS.

As a result, it is possible to see several attempts in the LockDown Browser Dashboard video review area even when the exam settings only allow one attempt or the grade book shows fewer completed exam attempts.

During the pre-exam webcam check, the student can "back out" or quit the attempt before starting the exam. The exam will not start until the student selects "Begin Exam" at the very last step of the Respondus Monitor pre-exam webcam check.