Knowledge Base
Accessing the LockDown Browser Dashboard results in "This tool can only be accessed by Instructors"

This error typically occurs if your instructor role does not have a check mark under the "Instructor" column in your Brightspace IMS configuration.

1. Login as an administrator to the Brightspace server, locate the Admin Tools menu, and select “IMS Configuration”.
2. The default Instructor role requires only the instructor permission checked.


3. If a custom instructor role is defined on your server, ensure that this role has the same permissions checked.

If the error persists after making this change, verify that all the necessary permissions are set for the default and custom instructor roles as documented in the LockDown Browser Administrator Guide, under the section titled "Instructor Roles and Permissions for IMS Configuration."