Knowledgebase:
How do I install LockDown Browser?
Posted by Respondus Support

Windows computer

We have a helpful video that shows how to install LockDown Browser on a Windows computer: https://youtu.be/pKvcE3oZF2I

1. Log in as a local administrator with full rights. ( (Windows->Control Panel->User Accounts->"user account"->"Change your account type"->"Administrator").

2. Go to "https://download.respondus.com/lockdown/download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)

3. Download the LockDown Browser installer package. 

4. Locate the installer package in your Downloads folder and run it.

5. Accept all the default prompts to install LockDown Browser.

6. Go to your desktop and  double click on the "LockDown Browser" icon (A blue diamond with a gold padlock) to start LockDown Browser.

(Some Learning Management Systems require that you first open a standard browser, log in to the LMS, and then use the "Launch LockDown Browser" button on the quiz summary page.)

Mac computer

We have a helpful video that shows how to install LockDown Browser on a Mac computer: https://youtu.be/wW8kTxzaQBs

1. Log in as a local administrator with full rights (In System Preferences->Users & Groups, the user account must have "Allow user to administer this computer" enabled.)

2. Go to "https://download.respondus.com/lockdown/download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)

3. Download the LockDown Browser installer package. Depending on the browser setting, it may download as "InstallLDBPackage.zip".

4. If the downloaded file did not automatically unzip, locate "InstallLDBPackage.zip" (usually in the Downloads folder), and double click on the file to start the Archiver to unzip the file.

5. Locate the "Install Respondus LockDown Browser xxxxxxxxx.pkg" to start the actual LockDown Browser installer. (The "xxxxxxxxx" should be the actual Institution ID.)

6. Accept all the default prompts to install LockDown Browser.

7. Go to Finder->Applications and double click on the "LockDown Browser" icon (a world globe with padlock) to start LockDown Browser.

(Some Learning Management Systems require that you first open a standard browser, log in to the LMS, and then use the "Launch LockDown Browser" button on the quiz summary page.)