Knowledge Base
How do I install LockDown Browser?

We have a helpful video that shows how to install LockDown Browser on a Windows computer:
https://youtu.be/pKvcE3oZF2I

1. Log in as a local administrator with full rights. ( (Windows->Control Panel->User Accounts->"user account"->"Change your account type"->"Administrator").

2. Go to "http://www.respondus.com/lockdown/ download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)

3. Download the LockDown Browser installer package. 

4. Locate the installer package in your downloads folder and run it.

5. Accept all the default prompts to install LockDown Browser.

6. Go to your desktop and  double click on the "LockDown Browser" icon (A blue diamond with a gold padlock) to start LockDown Browser.

(For D2L Brightspace and Schoology, start a standard browser first.)

 

If you are installing LockDown Browser on a Mac computer, please use the below steps. A helpful video can be seen at this link: https://youtu.be/wW8kTxzaQBs

1. Log in as a local administrator with full rights (In System Preferences->Users and Groups, the user account must have "Allow user to administer this computer" enabled.)

2. Go to "http://www.respondus.com/lockdown/ download.php?id=xxxxxxxxx" where "xxxxxxxxx" is your school's unique 9-digit Institution ID. (Do not use the web address with "xxxxxxxxx". It must be the 9-digit number provided to your institution.)

3. Download the LockDown Browser installer package. Depending on the browser setting, it may download as "InstallLDBPackage.zip".

4. If the downloaded file did not automatically unzip, locate "InstallLDBPackage.zip" (usually in the Downloads folder), and double click on the file to start the Archiver to unzip the file.

5. Locate the "Install Respondus LockDown Browser xxxxxxxxx.pkg" to start the actual LockDown Browser installer. (The "xxxxxxxxx" should be the actual Institution ID.)

6. Accept all the default prompts to install LockDown Browser.

7. Go to Finder->Applications and double click on the "LockDown Browser" icon (a world globe with padlock) to start LockDown Browser.

(For D2L Brightspace and Schoology, start a standard browser first.)