If your iPad is locked up, we recommend you perform a hard shut down on your iPad.

If your iPad has a HOME button:   Hold down the Home and the power buttons simultaneously for 20-30 seconds. When the Apple logo appears, release both buttons.

If using an iPad Pro or an iPad without a HOME button: follow the steps provided by Apple, found here:  https://support.apple.com/en-ca/guide/ipad/ipad9955c007/ipados

Note: Depending on the iPad you have, and the version of iPadOS installed, you may need to use a different method. For example, on an iPad Air 5th Generation, the volume up/down buttons are not in the same position as on the iPad Pro. You need to use these steps to perform the shut down:

1)  Press and quickly release the volume button nearest to the top/power button.

2)  Press and quickly release the volume button farthest from the top/power button.

3)  Press and hold the top/power button for at least 12-30 continuous seconds.

4)  When the Apple logo appears (usually after 12 seconds,) release the top/power button and the iPad should restart.

For further assistance in how to force an iPad to shut down, please contact Apple support.