RSS Feed
Knowledgebase : Respondus LockDown Browser
   

VDP Source has been known to cause performance issues during exams requiring Respondus Monitor (the webcam feature of LockDown Browser.) As a result, it is necessary to first remove the software in order to proceed with a Monitor-required exam. You can us...
LockDown Browser 1.0.7.12 for Windows has been tested and is supported with both Windows 10 Professional and Windows 10 Home Edition. Previous versions of LockDown Browser 1.0.7.11 and older are not supported for Windows 10 and students should update to...
Most often, when a webcam is showing your image upside down, it is due to a device driver that is incompatible with your computer's operating system. Updating or changing the driver is the best solution. This behavior can also be caused by a webcam utilit...
Respondus LockDown Browser for MAC uses the same system components and settings that make up Safari. It does not modify an existing copy of the browser, but rather, installs a separate program that will display the custom interface when it is started. In ...
Under D2L, "Fix it" errors can occur for quizzes if you have the LockDown Browser Dashboard external tool installed and configured, but then opt to toggle the LDB requirement on/off via the native quiz settings instead. Those settings are found on the res...
In Blackboard, LockDown Browser uses the test password functionality to ensure that students are using the LockDown Browser to access the test. When a test is configured to use LockDown Browser, a random password is added under the Blackboard test setting...
This LockDown Browser-Mac error is similar to the LockDown Browser-Windows error discussed in the knowledgebase article, "Update server connection is blocked or not available" [http://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195...
Some tools inside the essay question visual editor are blocked due to potential security exploits that would allow students to compromise the academic integrity of an exam. This includes the equation editor or math editor for many learning management syst...
To maintain the academic integrity of an exam, students are not permitted to run LockDown Browser Student Edition when a virtual machine is detected on the system.
When there are warnings of not being able to detect the webcam or there are problems configuring the Adobe Flash Player settings, we recommend students follow these additional steps: 1. Close down all applications that might use a video camera or webcam...
Many types of applications are blocked from running at the same time as Respondus LockDown Browser. These include screen capture, messaging, screen-sharing, network monitors, and several other types of applications. These applications can be shut down pri...