Enter your ticket details
Use the form below to submit a question to the Respondus Support team. Provide as much detail as possible about your issue. (Note: you do NOT need to login to submit a support ticket.)

General Information 
 
First and Last Name
Email
Priority

Product 
 
Product name:*
Please select the product name from the above pulldown list.
Version:*
Please enter the version number. (See "i" or "About" button in LockDown Browser, "About" in the Help menu in Respondus or StudyMate.)

Institution 
 
Learning Management System:*
Please select the LMS platform from the above pulldown list.
Institution Name:*
Please enter the full name of your university, college, school or company. DO NOT enter only the initials.
LMS Web Address:*
Please enter the Web address (URL) of the Learning Management System (Not the school web address or street address.)
Role:*
Please select your role from the above pulldown list.

Your Message 
 
Subject
Loading Knowledge Base suggestions...

We do not accept .doc or .docx files as attachments. Please use the PDF format.
Attach Files [] 
 

CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).